CASE STUDIES

Z Telecom
Shifting Mindsets

The Solution We knew we had the antidote and we wanted to make a lasting change that would impact Z’s day-to-day operations long after our intervention is over. It was a clear issue of mindset, and no matter the number of skill building hours invested, nothing would make a difference until the mindset is where […]

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Bank B
Staff Engagement

In such an arena, many Banks, of which Bank B, have resorted to mergers and acquisitions coupled with innovative marketing strategies and aggressive recruitment and retention plans to gather what it takes to be among the top alpha banks of the country. These strategies, along with the growth they secure, bring a series of challenges […]

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Bank O
Talent Development

Some of the vital challenges HR had to deal with to support the Bank strategies were directly related to customer service and employees disengagement; the culture has always been pure aggressive selling and growth with no real attention to customer or employee experience and satisfaction. This has resulted in a high number of complaints received […]

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Sep

25

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Train The Trainer

This is the secret recipe of our success wrapped for you in a gift box.

Oct

29

Sales and Negotiation Skills, Lebanon

The Negotiator

Judo is as much an art as it is a science, as much a dance as it is a fight. That’s how we like to […]

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