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Secrets of Wowing Customers and Service Excellence

Originally developed for the  banking and the hospitality industries, it is now the most sought after workshop that crafts the skills that will link the efforts of both your back office and your forward facing teams to your bottom line.... Read More

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The Assertive Communicator

Some of the things we will cover are actual secrets, other things  are common sense. Nonetheless, understanding is one thing, and knowing is another. This workshop will get you to know how to, and to become a 360 degree master communicator.... Read More

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